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Assistance Program

Need assistance?

If you’re on a University campus having vehicle trouble, Transportation and Parking is ready to lend a helping hand. Our Vehicle Assistance Program (VAP) can assist by providing:

  • battery starts
  • tire inflation
  • lost vehicle
  • driving directions
  • lock de-icer in winter months
VAP services are available 24 hours a day, 7 days a week (except 11 pm-7 am Fri. & Sat.).
Transportation and Parking SUV parked in lot

We're Here to Help

Call  585-275-4524 and we’ll come to you.

When calling for service, please provide:

  • the make, model, and color of your vehicle
  • license plate
  • location of vehicle

Please stay with your car in a safe location.

Please note that VAP does not provide towing services or aid vehicles parked in an off-campus location. VAP is not available for motorcycles or scooters.

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